contacts.gif (2116 bytes)

Research Interests

The majority of my research projects are highly inter-related. My research (as well as teaching) aim:

"to improve effectiveness of decisions and actions of individuals and organisations by extending their cognitive and functional capabilities with digital technology".

My work spans a broad program in digital business, to include data analytics and visualisation, business process design, knowledge and experience management, as well as, technology-enabled education.

Data and Visualisation Technology
Business Process Design and Collaboration
Knowledge Management
Technology-Enabled Education

Data and Visualisation Technology

In recent years, my research activities have been devoted to various aspects of Business Analytics and Business Intelligence. Together with my colleagues and students, we have investigated application of analytics tools and methods, as well as, data visualisation to decision making and problem solving in modern data-intensive business environments.

My projects in Business Analytics aim at developing methods and application of data analytics, visualisation metaphors and gamification of data interactions. Some projects involve multi-layered 3D visualisations of geo-located information to support decision processes. Others involve the use of intuitive representation of abstract data to engage non-experts in analytic tasks.

It is worth remarking on the fact that over the years I have also been involved in many technical aspects of data and visualisation technology. For example in my early research days I was actively researching models of expert systems, neural networks, computational linguistics, information retrieval methods, and more recently studied predictive analytics and text analytics. I am also involved in the university committees established to assist the creation of infrastructure to support teaching and research in this area, in particular I am a member of Virtual Applications and Desktop Environments Steering Committee and a member of the National Computational Infrastructure (and High Performance Computing) resource allocation committee.

See the research group's web site at: Visual Analytics Collaboratory.
A recent publication describing our work appeared in: Computers in Human Behaviour.

Business Process Design and Collaboration

I have strong interests in the use of information technology (multimedia, natural user interfaces and user-modelling techniques) to facilitate the processes of communication, negotiation and collaboration between various business stakeholders, whether co-located or online. My past projects in this area centred on the creation of immersive environments to support team analytics and decision making, utilising 3D visualisation and interaction devices to capture geo-location, sound, touch and motion tracking.

The objective of many projects in this area is to investigate and design interaction between people, their communities and technology. I explored social factors in business/IT alignment, looked at the process of organisational sensemaking and business process affordances. I have also investigated the role of creativity in information systems development and tribal behaviour of work teams.

My past research also explored the ways clients and service providers need to communicate in the process of business process or information system design. Some of my projects looked at the involvement of various stakeholders in the earliest stages of service or product design, which is particularly challenging when developing inter-organisational systems, such as B2B and supply chain services, or when systems are to be delivered into a difficult socio-political context.

Much of the work in this area is undertaken jointly with my PhD students, see my current and past PhD projects

Technology-Enabled Education

My past projects involved development of simulated environments to support students' learning and collaboration in distributed environments. We were also involved in developing methods of teaching analytics visually (e.g. via games and simulation).

Applications to education are described in the past research web site at: Visual Business Analytics (VBA) project.
Some of the work undertaken in that project was covered in an edited book on: Educational eSimulations and Blended Learning.

Knowledge Management

My earliest research endeavors aimed at understanding human thought processes and finding ways of representing knowledge to assist automated reasoning, providing expert advice and planning action. However, in more recent times my focus shifted from a single individual to their collectives, business organisations and markets. Projects in this area involved capturing organisational problem-solving knowledge in design patterns, facilitation of knowledge acquisition across professional domains, and experience management in project portfolios. Some of this work has been published in conference proceedings and journal papers.

Jacob L. Cybulski